If you have ordered an item available on our Rapid Delivery Service your goods will be despatched via our own delivery company Phoenix Delivery Systems.
Upon routing of your order you will be advised of the scheduled 3 hour delivery time slot for your goods. This information will be sent to you in the form of an email and a SMS text message at approximately 6pm the evening prior to your selected delivery date.
Please note the delivery time slot is a guideline only. In todays traffic problems of which we all experience, we can not guarantee your delivery will be within the slot. However we will try our best to achieve it.